Introduction

Our Privacy Policy:

This is the privacy notice of DNAC Group Limited. In this document, “we”, “our”, or “us” refer to DNAC Group Limited.

We are company number 11828344, registered in England and Wales.

Our Data Protection Officer can be contacted on info@dnac.solutions

Thank you for reviewing our information policy. This notice details how we handle the data collected from you or provided by you. It encompasses both personally identifiable information ("personal information") and non-identifiable information. In legal terms and as outlined in this notice, "process" refers to the collection, storage, transfer, use, or any other action taken with information.

We prioritize safeguarding your privacy and confidentiality. We recognize the importance of ensuring that all our website visitors are informed that their personal data will not be used for unintended purposes and will not inadvertently be disclosed to third parties. We are committed to maintaining the confidentiality of all information you provide to us and hope for your reciprocity

Our policy aligns with UK law, incorporating compliance with the EU General Data Protection Regulation (GDPR).

To fulfil legal obligations, we must inform you about your rights and our responsibilities regarding the processing and control of your personal data. The GDPR grants various rights to individuals:

The right to be informed.

The right of access.

The right to rectification.

The right to erasure.

The right to restrict processing.

The right to data portability.

The right to object.

Rights in relation to automated decision-making and profiling With the exception outlined below, we refrain from sharing, selling, or divulging any information acquired through our website to third parties. The grounds upon which we handle your information Legal obligations mandate our identification of the specific basis for processing different categories of your personal information among six defined bases, necessitating notification of each basis to you. Should the relevance of a basis for processing your personal information cease, immediate cessation of data processing will occur. In the event of a change in basis, mandated by law, we commit to informing you of the alteration and any new basis allowing continued information processing. Our legal basis for processing is Consent. Acquisition and processing of personal data strictly adhere to one or more specified and lawful purposes, avoiding any incompatible processing. All personal data processing aligns with individuals' reasonable expectations, serving to deliver requested services and products. Information processed with your consent In instances where no contractual relationship exists, such as when browsing our website or seeking additional information about our business, job opportunities, and products and services, your actions imply consent for us to process potential personal information. Whenever possible, explicit consent is sought, such as requesting agreement to our use of cookies. Implicit consent may arise, such as when you send an email expecting a response. Unless you explicitly permit information use for a specific purpose, we refrain from identifying you personally, opting to aggregate data for general purposes, like monitoring website page performance. With explicit permission, we may occasionally share your name and contact details with selected associates offering services or products deemed beneficial to you. Continuation of Information Processing Your information is processed under this basis until either you revoke your consent or it can be reasonably inferred that your consent no longer holds. To withdraw your consent, email us at info@dnac.solutions. However, withdrawal may limit your access to our website and services. Processing Based on Legal Obligation As we are bound by the law, there are instances where we must process your information to fulfill statutory obligations. This may involve disclosing your personal information to legal authorities upon their request or with proper authorization, such as a search warrant or court order. Specific Data Uses Payment Information Storage We securely store your debit or credit card details, or other payment methods, upon your initial submission. This aids in seamless future transactions and fraud prevention. To protect your payment details, we encrypt them on our servers and restrict access to authorized personnel only. For added security, we use partial details or the first/last four digits of your card number when seeking confirmation from you. Your payment information is automatically deleted upon credit or debit card expiration. Secure Payment Processing During payment, you are redirected to PayPal's secure page, ensuring a safe transaction environment. Direct Debit Information Information provided for setting up a direct debit is forwarded to our bank, HSBC, for processing as per our instructions. We do not retain a copy of this information. Job Application and Employment Data Job application information may be retained for up to thirty (30) days, and if employed, your file will be kept for thirty (30) days post-employment before deletion. Support Team Communication When you contact us via phone, website, or email, we collect data to respond efficiently. Your identifiable information, like name and email, is retained to track our communications and provide quality service. Addressing Complaints Upon receiving a complaint, we document all provided information and employ it to resolve the issue. If necessary, we may share relevant details with involved parties, exercising discretion in such disclosures. Occasionally, we compile statistics from complaints to evaluate service levels, ensuring anonymity. Content Complaints on Website We actively manage content on our website. Complaints trigger investigations, and if justified or legally required, we may temporarily remove content during inquiry. We balance free speech rights and address vexatious or baseless complaints judiciously. Affiliate and Partner Data As affiliates or business partners, the information you provide helps recognize referred visitors and credit due commissions. We uphold confidentiality and reciprocity, ensuring the exclusive use of this information for its intended purpose. Automated System Data Collection Cookies, small text files stored on your computer, enhance website functionality and provide personalized experiences. Our website uses cookies for tracking usage, displaying messages, user authentication, and survey responses. You can manage cookie preferences through your browser settings. For in-depth insights into our cookie practices, please refer to our cookie policy at https://dnac.solutions/privacy-policy. Explore Google's Privacy and Terms page for insights into how they handle your personal data. Tracking Browsing Activity We log requests made by your web browser to our servers, capturing details like your geographical location, IP address, and device information. This data, analyzed collectively, informs us about webpage popularity and content delivery. Re-marketing Strategies Re-marketing involves placing a cookie during website visits to display our ads on other platforms. If you've consented to cookies, you might encounter our ads elsewhere, facilitated by third-party re-marketing services. Profiling and Targeted Advertising For a personalized experience, we may utilize profiling, automated decisions, and targeted display ads. This approach tailors our offerings to your needs. To object to your data's use for these purposes, including marketing, contact us at info@dnac.solutions. Information Disclosure and Third-Party Data While we don't directly disclose personal data, information indirectly derived from third-party services may include personally identifiable details. This data, acquired in response to service and product requests, aligns with the nature of our business. Sources providing us with personal data include: Reed (https://www.reed.co.uk/policies) Total Jobs (https://www.totaljobs.com/privacy-policy) FindCourses.co.uk (https://www.findcourses.co.uk/privacy-policy/) Your Personal Information Access Feel free to review or update your personally identifiable information with us anytime. Reach out to info@dnac.solutions to make such requests. Obtain a copy of non-website information by sending a request to the same email. Upon request, we'll inform you of the expected timeframe and any applicable fees for providing the information promptly. Removal of your data from our records is also possible; simply contact us at info@dnac.solutions. Note that this may affect the services and products available to you. Verification of your identity is a priority before granting access or taking any action on personal identifiable information requests. This ensures the safeguarding of your information. Child Privacy Matters Our services are not intended for those under 16 years old. If you're under 18, use our website with parental or guardian consent. We collect data from all users, including children, and anticipate their presence on various parts of the site. Data Encryption Assurance Your data security is a priority. We use SSL certificates to verify our identity and encrypt any information you provide. Look for a closed padlock symbol or trust mark in your browser's URL bar or toolbar when transferring information between us. Complaints Handling If dissatisfied with our privacy policy or website content, contact us at info@dnac.solutions. We aim to address complaints promptly, efficiently, and respectfully, with a focus on a satisfactory outcome for all parties involved. Review of this privacy policy We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any questions regarding our privacy policy, please contact us at https://dnac.solutions/contact