Interpretation

Within this agreement, unless the context dictates otherwise:

"Person" denotes an individual, individuals, a corporation, government body, or any association or organization.

These terms govern all product and/or service supplies from us to any customer, superseding any terms proposed by you.

Any agreement not to act includes preventing others from doing the same.

Unless specified otherwise, obligations may be fulfilled by any party.

References to a party extend to individuals assuming rights and obligations post-merger, division, reconstruction, or reorganization.

Paragraph and schedule headings don't influence interpretation.

A reference to an act or regulation includes new laws of similar intent.

In indemnity, "costs or expenses" includes the estimated cost of management time.

These terms apply to you as a buyer, prospective buyer, or visitor to Our Website.

The agreement is solely in English; in case of conflict, the English version prevails over translations.

Our Contract with you

This agreement, along with any applicable Continuous Payment Authority, constitutes the complete understanding between the parties, replacing all prior agreements. Each party recognizes that, in entering this agreement, they do not rely on representations outside of it. Should you use Our Website to place orders on another's behalf, you affirm your full authority and assume personal responsibility for your actions. While we depend on suppliers, product or service availability on Our Website isn't guaranteed. We reserve the right to modify terms, and the applicable ones are those posted on the day of your order. Product or service prices may change, but we won't impact your already agreed-upon purchase price. Even in non-website payment arrangements, these terms apply. We hold the right to amend these Terms and Conditions. Your obligations align with the Privacy Policy and Terms and Conditions effective when you place an order, unless legal requirements dictate otherwise. This applies retroactively to unfulfilled orders if legally mandated.

Your Obligations

Ensuring the Order Terms' completeness and accuracy is your responsibility. Collaborate with us on all Service-related matters. Furnish necessary and accurate information for Service provision.

If any Default on your part hinders Our obligations:

We reserve the right to suspend Service until the Default is rectified.

The Default exempts us from obligations to the extent it hampers performance.

We are not liable for costs from your failure to fulfill obligations.

On written demand, you reimburse us for costs resulting from any Default.

Acceptance of your order

Placing an order serves as an offer; our acceptance is confirmed in writing. A quotation remains valid for 14 days unless withdrawn in writing.

Order acceptance is via email confirmation, constituting our contract. This message details your purchase and delivery information.

You affirm responsibility for possessing the necessary skills for a Course, agreeing to comply with Course Rules.

In case of product or service unavailability, we offer alternatives. Your options include accepting offered alternatives or canceling part or all of your order.

Your Enrolment Date is when Online Learning System login details are provided, with Enrolment limited to the specified Course period.

Enrolment extensions, available for most courses at an extra cost, allow flexibility.

Understanding prerequisites for your Course, you acknowledge compliance with Course Rules for continued participation.

Pricing and Payment Terms

The cost for ordered products or services is clearly stated on Our Website. All Courses must be prepaid via credit/debit card or Continuous Payment Authority. Accepted methods include Visa, Visa Debit, MasterCard, and American Express, with alternatives like bank transfer, PayPal, and Direct Debit Mandate also available.

Course Fees, as per the provided quotation, apply. In the absence of a quotation, or if it expires, fees align with the current price list. We may modify prices, but confirmed orders remain unaffected.

Bank fees on payments and other currency-related charges are the responsibility of the buyer. Exchange rate information is approximate and subject to change.

In case of underpriced products/services, we'll notify you before dispatch. Refunds for owed money occur within 14 days of acknowledgment.

For packages with exams and financing, full payment precedes exam bookings.

Late payments incur fees, may lead to account termination, or necessitate full payment within 14 days.

Payment disputes should be promptly emailed to info@dnac.solutions.

During a dispute, Clauses 3 and 11 are inapplicable if promptly reported.

Post-termination, outstanding payments and material returns are mandated. Rights, obligations, and clauses surviving termination remain effective.

Security of Credit Card Information

Our Website prioritizes safety. Card payments undergo encryption by trusted online payment providers, such as PayPal, HSBC, and GoCardless.

Registered with SecurityMetrics, we comply with PCI DSS standards. For compliance certificates, contact info@dnac.solutions